THE SPEAKER IS ON HIS TALK~
It's quite good, in other hand excellent training~
It's all about The Systematic Strategy~
QCD which is Quality Cost Delivery~
GOOGLE EXPLAINATIONS:
QCD stands for:
- Quality: In most cases, this view of quality is ‘conformance to specification, rather than grade.
- Cost: Cost, obviously, has a prominent role due to its close tie to profitability.
- Delivery: Delivery is the ability of an organization to both hit their promise dates, as well as to get their products in customers’ hands in a timely manner.
This is needed and important in Hospitality Business~
We have to maintain the three things QCD in order to get (RM) or money~
Looking at the past, a lot of business fall because of the other competitors~
The thing is the people who is have to attend this training doesn't there~
They should know this very well~
They should not proud of our business here coz we didn't know what's gonna happen the other time~
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